Account Administration
All you need to know about managing your Lively account.
Account Security
- How do I change my password?
- How do I enable 2FA protection?
- How is my account protected?
- What can I do to keep my account’s information safe?
- What is Two-Factor Authentication (2FA)?
Account Settings
- Why are some features missing from my Lively account?
- How do I change my contact information?
- How do I manage my communication preferences?
- Where can I find my HSA account number and routing number?
Bank Account Management
- Can I Connect Multiple Bank Accounts to My Lively HSA?
- How do I link or edit a linked external bank account?
- My bank account isn’t listed. How can I add funds to Lively?
- Why should I link a bank account to my Lively HSA?
Beneficiaries, Dependents & Permissions
- How do I add or manage dependents for my Lively account?
- How do I designate a beneficiary?
- What will happen to my HSA in a divorce scenario?
- Who is an authorized user?