A trustee-to-trustee transfer moves funds directly from your existing HSA provider (the “trustee”) to another HSA provider, such as Lively. You never receive the funds directly, which keeps the process simple and compliant with IRS rules.
You initiate the transfer with your new HSA provider. Once your request is submitted, your current provider will mail the funds to the new provider, typically via paper check.
Processing times vary depending on your existing HSA provider. While some transfers may be completed within a couple of weeks, others may take longer. On average, the process takes about 2–6 weeks.
Transfer Limits
The IRS does not limit the number of trustee-to-trustee transfers you may complete in a given year. You can transfer funds as often as needed, as long as the transfers go directly between providers.
How to Initiate a Trustee-to-Trustee Transfer with Lively
To begin a transfer into your Lively HSA:
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Log in to your Lively dashboard.
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Select “HSA Transfers” from the main menu.
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Choose “Start a new transfer” and select “Initiate transfer” under the Trustee-to-Trustee Transfer option.
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Follow the guided steps to provide Lively with the information needed to complete your request.
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Lively will send you a pre-populated transfer form via email for your e-signature.
Once the signed form is received, Lively works directly with your current provider to finalize the transfer.
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