If your FSA has been suspended, it’s likely due to some timely action that has not been completed, such as substantiating a debit card claim with required documentation.
Lively always sends several notices before proceeding with an account suspension. You will not be able to use your Lively FSA debit card or submit new claims while your account is suspended.
To reinstate your account, please log into your account to review and complete actions needed. Review guidance for FSA substantiation, or contact Lively Support for assistance.
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