Can I use my Lively Commuter Transit benefit to pay for Uber or Lyft?
Generally, no. Standard rideshare services like Uber and Lyft do not qualify under IRS Section 132 guidelines for Commuter Transit. Only shared ride services like UberX Share are considered eligible—but because Uber/Lyft don’t tell us what ride type was taken at checkout, we must block all rideshare charges.
My card worked before—why is it being declined now?
Previously, rideshare charges might have been unintentionally approved through other benefits like FSA or HRA. To reduce confusion and keep your benefits compliant, we now block all transactions under the rideshare category (MCC 4121). This helps ensure your benefits are used correctly.
What if I took a shared ride that is eligible?
You can still request reimbursement! Just submit your receipt manually through your Lively account, select your Commuter Transit purse, and include details showing it was a shared ride. We'll review and reimburse eligible expenses accordingly.
Can I still take Uber or Lyft to work and use my benefits?
Yes—but only if it’s a shared ride like UberX Share, and you submit the receipt manually. Standard rides are not eligible.
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