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  2. Lively FSA FAQs

Lively FSA FAQs

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  • How do I add or manage dependents for my FSA?
  • Why was my FSA claim denied?
  • How long does it take for my FSA claims to be processed?
  • What documents do I need to submit FSA claims for reimbursement?
  • How do I submit FSA claims for reimbursement?
  • Why was my FSA debit card declined?
  • Why did I receive a request for information after a FSA debit card purchase?
  • What if I used my FSA debit card for an ineligible purchase?
  • How do I report my FSA debit card as stolen or lost?
  • How do I order FSA debit cards for my dependents?
  • Is there a daily spending limit for my FSA debit card?
  • Where can I use my FSA debit card?
  • Can I withdraw cash from an ATM with my FSA debit card?
  • How do I activate my FSA debit card?
  • How long does it take to receive my FSA debit card?
  • Where can I view my FSA claims activity?
  • How do I change my contact information?
  • How do I change my password?
  • Is there a Lively FSA app for my smartphone?
  • How do I link or edit a linked external bank account for my FSA?
  • How do I switch between my Lively accounts in the dashboard?
  • Can I convert my LPFSA to a Medical FSA during the year?
  • How do I access my rollover FSA funds from last year?
  • Where can I find my FSA annual election amount and plan information?
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