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  2. Employer Admin FAQs

Employer Admin FAQs

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  • What enrollment management solutions does Lively offer?
  • How do I enroll employees in the Dashboard?
  • My employee is having trouble completing their enrollment. What should I do?
  • How do I terminate employees in the Dashboard?
  • What happens when my employee leaves the company or the health plan?
  • How can I remove an employee if they never completed their enrollment?
  • How can I reactivate the account of a previously terminated employee?
  • What contribution management solutions does Lively offer?
  • How do I schedule employer contributions for all employees in the Dashboard?
  • How do I schedule employer contributions for one employee in the Dashboard?
  • How do my employees change their contribution election?
  • What reporting is available?
  • How can I view past contributions?
  • Can my employees contribute directly to their account, outside of payroll?
  • How often can employees change their contribution election?
  • What if my employee has received an incorrect contribution?
  • How can I remove an employee if they’ve never completed their enrollment?
  • What is Section 125, and why do I need it?
  • How can I add another administrator to my company account?
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