General
HSA FAQs
- What is an HSA?
- How Does an HSA Work?
- What are the benefits of an HSA?
- What are the requirements of an HSA? Am I eligible?
- What designates a qualifying High Deductible Health Plan?
- Do I have to get an HSA if I am on a High Deductible Health Plan?
Lively Specific Topics
- What are the interest rates for a Lively HSA?
- Where can I find my HSA account number and routing number?
- How long does it take to finalize my account?
- Can I have multiple debit cards for my account?
- Why can't I withdraw cash from an ATM with my Lively debit card?
- Is there a daily limit on how much I can spend on my Lively debit card?
General Questions
Product Announcements
- Does Lively Have an Android App?
- Android App
- Expense Scout
- Starter Penny
- Track Your Deductible Costs in Real-Time
- iOS App
Using Bill Pay
- How do I know if the payment has been received?
- What does it mean when a payment status is “Expired”?
- What’s the difference between “Payment Sent” and “Bill Paid”?
- I submitted a payment days ago. Why does it still say “Pending”?
- What if I want to cancel a payment?
- What happens if I submit a payment for an amount greater than my available HSA funds?