General
Lively FSA FAQs
- How do I add or manage dependents for my FSA?
- Why was my FSA claim denied?
- How long does it take for my FSA claims to be processed?
- What documents do I need to submit FSA claims for reimbursement?
- How do I submit FSA claims for reimbursement?
- Why was my FSA debit card declined?
General HSA FAQs
- What is an HSA?
- How does an HSA Work?
- What are the benefits of an HSA?
- What are the requirements of an HSA? Am I eligible?
- What are the tax implications of investing my HSA funds?
- What designates a qualifying High Deductible Health Plan?
Lively HSA FAQs
- What are the interest rates for a Lively HSA?
- Where can I find my HSA account number and routing number?
- How long does it take to finalize my account?
- Can I have multiple debit cards for my account?
- Why can't I withdraw cash from an ATM with my Lively debit card?
- Is there a daily limit on how much I can spend on my Lively debit card?
General FSA FAQs
- What is a Flexible Spending Account (FSA)?
- How much can I contribute to an FSA?
- What can I use my FSA funds for?
- How is my FSA funded?
- What does it mean to substantiate an expense?
- What are employer FSA substantiation requirements?
Employer Admin FAQs
- What enrollment management solutions does Lively offer?
- How do I enroll employees in the Dashboard?
- My employee is having trouble completing their enrollment. What should I do?
- How do I terminate employees in the Dashboard?
- What happens when my employee leaves the company or the health plan?
- How can I remove an employee if they never completed their enrollment?
Product Updates
- HSA Guided Portfolio
- Mobile Wallet
- Spending Summary
- Does Lively Have an Android App?
- Android App
- Expense Scout