Account holders that would like to transfer their investment funds (as is) to their new HSA provider must complete an In-Kind Transfer.
For Charles Schwab investments, view instructions here. The following is specifically for TD Ameritrade investments.
PLEASE NOTE: In-Kind Transfers may only be completed if your existing HSA provider is integrated with TD Ameritrade. If your existing provider cannot facilitate In-Kind transfers, you may be required to liquidate your investments first before initiating a Direct Rollover or Trustee-to-Trustee transfer.
List of providers that facilitate In-Kind transfers:
- Merrill Lynch
- Bank of America (Only if associated with Merrill Lynch)
- ConnectYourCare/Optum Financial
- Elements Financial
- HSA Bank (applicable to TD Ameritrade investments only)
- Sterling Administration
Transfer process if your provider is on the list:
Step 1. Before initiating an In-Kind transfer request, you will need to create a Lively linked TD Ameritrade account.
- Login to your Lively account
- Visit the ‘Investments’ page to open your Lively linked TD Ameritrade account
- Upon completion, you will receive an email with TD Ameritrade login credentials. Keep this handy, you will need your account information to request an In-Take transfer
Step 2. Initiate the In-Kind Transfer by emailing email@example.com with the request. A Lively representative will return a form for the account holder to complete and further instructions. The trustees will take care of transferring your investments after form completion.
Step 3. You will receive a completion email notification via Lively secure message once investments have been transferred.
Step 4. If you have a remaining account balance to transfer over, you can do so by initiating a trustee-to-trustee or direct rollover transfer.
Transfer process if your provider is NOT on the list:
Step 1. Account holder should contact the existing HSA provider to confirm if they are able to facilitate an In-Kind Transfer. If facilitation is possible, the account holder would follow the steps above. If facilation is not possible, please follow the steps below.
Step 2. Account holder may need to liquidate their investments into cash assets, or choose to keep investments with their existing HSA provider. Please contact your existing provider for guidance on how to liquidate your investments.
Step 3. Once liquidated, investment funds become cash assets added to the account’s balance. The account holder would then transfer a partial of the full balance via a trustee-to-trustee or direct rollover transfer.Updated: