If the provider does not accept the payment after multiple attempts over a period of time, we mark the payment as “Expired.” You may need to reattempt to submit the request through Lively or reach out to the provider directly.
Updated:Other articles in this section:
- Lock and unlock your debit card
- Mobile push notifications for card transactions
- Communication Preferences
- Letter of Medical Necessity (LMN) FAQ
- TPA Stream Overview
- Does Lively offer a high yield savings account?
- Who is an authorized user?
- What is the standard interest rate for a Lively HSA?
- How do I submit FSA claims for reimbursement?
- How do I change my contact information?